Terms of sale.
These terms apply when you buy coffee from us through this website. In short: you get fresh coffee delivered in Jersey, and if anything's wrong, we'll put it right.
Who you're buying from
Nowhere Coffee Co., a mobile speciality coffee business in Jersey run by Morgan and Harvey. Contact: harvey@nowherecoffee.co.uk.
Prices and payment
Prices are shown in pounds sterling and include everything except delivery, which is shown before you pay. Payment is taken by SumUp on their secure checkout; we never see or store your card details. Your order is confirmed once SumUp confirms your payment.
If we've made an obvious mistake with a price, we'll let you know and you can choose to go ahead at the right price or get a full refund.
Delivery
- We deliver anywhere in Jersey only.
- Delivery is £2.50, or free when your coffee comes to £40 or more.
- We aim to deliver within a week of your order, and we'll be in touch to arrange a time that suits you. If we can't deliver within 30 days for any reason, you can cancel for a full refund.
- Please check your address and phone number are right, so we can reach you.
If something's wrong
If your order arrives damaged, is the wrong coffee or grind, or isn't right in any way, email us with your order number as soon as you can and we'll replace it or refund you in full, whichever you prefer. These are your rights under the Supply of Goods and Services (Jersey) Law 2009, and nothing here takes them away.
Changing your mind
Coffee is a food, so the usual right to cancel an online order doesn't apply to it. We'd still rather you were happy: if you change your mind about whole beans, let us know within 14 days of delivery and return the bag unopened and in the condition you got it, and we'll refund the price of the coffee. Ground coffee is ground especially for you, so we can only take it back if it's faulty or not what you ordered.
Nothing in these terms affects your legal rights.
Your coffee
Store your beans airtight, cool and out of the light, and enjoy them within a few weeks of opening for the best flavour. Allergen information is available on request: just email us.
Your information
We use your details only to process and deliver your order, as explained in our privacy notice.
The law
These terms are governed by the laws of Jersey.